Frequently Asked Questions

Here are the answers to the questions we get asked most often. If you don't get your answer here, shoot us over an email support@stellashare.com and we'll get back to you.

About Stellashare

 

Why Stellashare?

Stellashare lets you share photos and videos without the issues and noise that comes with most other social media and photo sharing platforms. 

 

Because it’s free from social media, there’s no social commentary to rifle through. There are also no ads based on your search history, friends, likes or comments. In fact, there are no ads at all on Stellashare, ever.

 

Unlike Facebook, Instagram, Google and many other photo sharing apps, we never share your personal data or information with anyone. And no one sees what you share other than the people you share with.

 

Stellashare is super easy to join, requiring just an email address to sign up. 

 

Finally, what sets Stellashare apart is that as a member you can decide how and how often you receive photos and videos that are sent to you. It’s a win-win for everyone.

 

How do I join Stellashare?

There are two ways to join Stellashare. First, someone who is a member and has created a group invites you to join their group. Or you can easily sign up yourself and create your own group.
 

 

Pricing & Payment

What are the fees for Stellashare?

If you want to create a group to share photos and videos, here’s what you’ll pay your Stellashare subscription will cost $4.99 a month. Alternatively, you can get the whole year for just $49.99. 

Both these plans let you create up to 4 groups, share as many pics and clips as you like, and invite as many members as you like to those groups.

If you get invited to join a group by someone else (and even contribute to that group), it won’t cost you a dime.

 

If I’m invited to join someone’s group, do I have to pay?

No, you can be a member of someone’s group for free and contribute to that group for free, too.

 

How can I pay for Stellashare?

Payment is taken through Apple Pay and Google Pay.

 

 

MEDIA & STORAGE

How many photos am I allowed to store in my group?

There is no limit to the number of photos or videos you can store.

 

What happens to my photos if I close my account?

If you close your account, your photos and videos will be permanently deleted from our servers.

 

 

USING STELLASHARE

Can I choose how often I receive a photo?

 

Yes, after you accept your invitation to join a group, you can choose:

  • Email delivery frequency (immediately, daily, weekly, none)

  • Cell phone number for photos via text if desired. Photos and videos received via text are received as sent.

 

Can I set up more than one group?

Yes, your $4.99 monthly (or $49.99 yearly) subscription gets you up to 4 groups. 

 

 

INAPPROPRIATE CONTENT

What if I see or receive inappropriate content?

If you feel like you have seen or received inappropriate content via Stellashare (e.g. by text, by email or on this website), send us an email at teamstellashare@stellashare.com with the details and we’ll look into it immediately.